At Spiceroot Wellness Spa in Kochi, we prioritize your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website http://spiceroots.store or use our services.

1. Information We Collect

We may collect the following details when you interact with our website or spa services:
✔ Personal Details – Name, email, phone number (when booking an appointment).
✔ Payment Information – Secured transaction details when making a purchase.
✔ Browsing Data – IP address, device type, and cookies for analytics and security.
✔ User-Generated Content – Comments, reviews, and inquiries submitted on our site.

2. How We Use Your Information

We use your data to:
✔ Process appointments and payments securely.
✔ Improve your browsing experience on our website.
✔ Provide customer support and respond to inquiries.
✔ Send promotional updates (if you choose to receive them).

3. Cookies & Tracking

Our website uses cookies to enhance performance and remember your preferences. You can control or disable cookies in your browser settings if needed.

4. Third-Party Sharing

We do not sell or rent your data. However, we may use trusted third-party tools (such as analytics, booking systems, or payment gateways) to improve our services.

5. Your Rights & Choices

You have the right to:
✔ Request access to your personal data.
✔ Update or delete your information.
✔ Opt-out of marketing emails at any time.

To make a request, contact us at [your email/contact details].

6. Data Retention

✔ Comments and booking details are stored indefinitely for service purposes.
✔ Payment details are securely handled by authorized payment processors.

7. Policy Updates

We may update this privacy policy periodically. The latest version will always be available on our website.

8. Contact Us

 

For any privacy-related questions, reach out to Spiceroot Wellness Spa in Kochi at spa&rootswellnesscentre@gmail.com.